While many years passed away since the first e cig device being available in the market, it's still a relatively new thing in many countries.
Thus different countries or regions place different laws to this item, and even in pending status. It's strongly suggested that you do some research about this in your country
If you still have doubts, contact us to take care of this
We've been a authorized reseller for many years, All items are from original manufactures. You can verify the item's status in their corresponding websites. Please go to About Us page check our authorizations.
Some brands have exclusive distributors in some countries and regions. We couldn't ship their products to limited places.Please refer to sales representitives before placing orders if you're not sure.
1. An email will be sent to you once your order are submitted successfully.
2. And another email will be sent to you after you make payment.
3. Generally, within 24 hours a shipping number will be available in "My Account" settings panel after items are shipped off.Meantime a notification email will be sent to your registered email box.
4. These websites maybe helpful for you to check order status: www.usps.com, www.ems.com.cn/english.html, intmail.183.com.cn/icc-itemtraceen.jsp
5. Dont't get email or number? Contact us without hesitation.
All items are checked before they are shipped away.
1. You may return your items within 7 days with its original status.Hope you would understand that you must take the shipping fees.
2. Batteries and MODs usually come with 3 or 6 months warranty
3.If you receive a broken item, record their sn and take a near pic of it, send to us through chat or email.
4. A replacement will be shipped after we approved your request.
5. Contact us if any doubts exists.